How long will it take for my order to arrive?
Our orders are processed and shipped within 3 business days to allow time for customers to make changes to their orders. For orders to the US, our shipping estimate is 7-10 days after the order has been shipped. For orders to the UK, Canada, and Australia, our shipping estimate is 10-15 days after the order has been shipped. For other international orders, shipping estimates range from two to three weeks depending on the country of delivery.
Do you provide tracking information?
Yes, once your order has shipped, you will receive a message containing the tracking number. Please allow 3-5 business days for updated tracking to become available.
I only received part of my order, where is the rest?
Some of our products are shipped from a different distribution facilities than the rest of our inventory. Please allow a few extra days for the rest of your order to arrive. If you still have not received the rest of your order after a few days, please feel free to contact us at firstname.lastname@example.org so we can locate your additional packages.
Can I return my order?
We do offer a return policy. If you are not pleased with the product you received for any reason, contact us at email@example.com or visit our "Store Policy" page for more details.